AI Watermark Remover

Refund Policy

Last updated: January 2025

1. Free Trial Policy

We encourage all users to try our service with the free daily removal provided upon signup before making any purchase. This allows you to test our AI watermark removal technology and ensure it meets your expectations.

2. 7-Day Refund Policy

We offer a 7-day refund policy for all subscription purchases made through our official website. You may request a full refund within 7 days of your purchase if you are not satisfied with our service.

Refund Conditions:

  • Request must be made within 7 days of purchase
  • You must not have used the service excessively (normal usage expected)
  • All processed images must be deleted before requesting refund
  • Refund applies only to subscription fees

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Delete all images processed using our service
  2. Contact our support team via the contact form on our website
  3. Send an email to support@aiwatermarkremover.com
  4. Include your purchase details and reason for refund request

4. Processing Time

Once your refund request is approved, processing times depend on your payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 1-3 business days
  • Bank Transfer: 3-7 business days

Actual processing time may vary depending on your bank or payment provider.

5. What's Not Refundable

  • Subscription fees for weekly and monthly plans
  • Subscriptions with excessive usage beyond normal limits
  • Refund requests made after 7 days from purchase
  • Partial refunds for remaining subscription time
  • Purchases made through third-party platforms

6. Subscription Cancellation

You can cancel your subscription at any time through your account dashboard or by contacting our support team. Cancellation will take effect at the end of your current billing period, and you will retain access to the service until then.

7. Account Termination

If your account is terminated due to violation of our Terms of Service or Acceptable Use Policy, no refunds will be provided.

8. Special Circumstances

Refund requests outside of our standard policy may be considered on a case-by-case basis at our sole discretion. These may include:

  • Technical issues preventing service use
  • Billing errors
  • Service outages affecting your usage

9. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our service after changes constitutes acceptance of the new policy.

10. Contact Information

If you have any questions about our refund policy or need to request a refund, please contact us:

Email: support@aiwatermarkremover.com

Company: ULA SOFT LTD

Response Time: We aim to respond to all refund requests within 24-48 hours